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iPocket provides customers with the highest level of customer support. We offer a comprehensive package including a help-line, troubleshooting and software updates. Our Customer Support Center is staffed by knowledgeable, friendly people ready to answer your questions.

All products come with a detailed User's Guide, step-by-step Tutorials, and a built-in Help function for on-the-spot answers.

For the first year from date of purchase, we also provide all customers with our comprehensive customer support package that includes:

  • 24-hour access to on-line Frequently Asked Questions (FAQ) specific to each product line
  • Phone support Monday - Friday from 8am to 5pm CST
  • On-line support via email
  • Software updates
The standard manufacturers warranty applies to all hardware. All customers are automatically registered with the manufacturer at the time of purchase. Extended warranties are available through iPocket.

Software updates and new software releases are available for direct download or can be mailed directly to you on diskette. All software is supported through our Customer Support Center.

On-line Support

To access our on-line Customer Support Center click here to login. For current customers only.

For problems accessing our site, email our support team.


To download ActiveSync directly from Microsoft's website, select your PC operating system below:

Windows 98 / NT / 2000 / Me / XP

Windows 95

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iPocket is a division of Pocket Technologies, Inc. 12 Greenway Plaza, Suite 1100 Houston, TX 77046 T: 713-621-2300

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